Terms of Service

Software as a Service Agreement

Provider: LuckyFinder FZ-LLC
License number: DED-IT-123456
Jurisdiction: Dubai, United Arab Emirates
Effective date: upon registration
📋 Important notice
This Agreement governs the use of the LuckyFinder SaaS platform. By using the Service, you agree to the terms of this Agreement.

Communication Notice: All official notices, including changes to terms, security warnings, and subscription information, are sent to the email address you provided during registration. You are responsible for keeping your email address current and regularly checking incoming messages.

1. General provisions

1.1 Agreement overview

This Software as a Service (SaaS) Agreement governs the relationship between LuckyFinder FZ-LLC (hereinafter - "Company") and the user (hereinafter - "User") in connection with the use of the cloud platform for data analysis.

Service provided "as is"

Notifications: All official notices are deemed delivered at the time of sending to the email address provided by the user during registration.

1.2 Definitions

«Service»
LuckyFinder cloud software platform, including web interface, API, mobile applications and related services.
«User»
An individual or legal entity that has registered an account to access the Service.
«Subscription»
Periodic access to Service functionality based on the chosen tariff plan.
«Company»
LuckyFinder FZ-LLC, a company registered in Dubai, UAE
«Registration Email»
The email address provided by the user when creating an account, which is used by the Service to send all official notices, including legal, financial, and technical communications.

2. Terms of use

2.1 License grant

LuckyFinder grants the User a limited, non-exclusive, non-transferable license to use the Service in accordance with the terms of this Agreement and the chosen tariff plan.

The Service does not provide individual investment, financial, legal or tax recommendations; the User makes decisions independently or after consultation with their independent advisor.

The Service provides exclusively technical tools for data analysis. The User independently makes all decisions based on the provided information.

The Company does not provide asset management services, does not accept or store the User's funds or crypto assets, and does not perform operations on behalf of the User.

API keys and access data are used exclusively for technical communication with the exchange; the Company does not obtain the right to dispose of the User's assets and does not provide custodial storage services.

2.2 User obligations

The User undertakes to:

  • Use the Service exclusively for legal purposes;
  • Provide accurate information during registration;
  • Not perform actions disrupting Service operation;
  • Maintain confidentiality of credentials;
  • Not transfer account access to third parties.
  • Comply with laws and regulations of your jurisdiction.
  • Keep the email address provided during registration current and regularly check notices received from the Service
  • Immediately notify the Service of any changes to contact information, including email address

3. Account registration

3.1 account_creation

To use the Service, you need to create an account by providing accurate information.

Email Notifications: When creating an account, the user confirms that the provided email address is valid and accessible for receiving notifications. All subsequent communications will be sent to this address.

Age requirement: 18+ years

The User must provide accurate and up-to-date information when registering and using the Service.

3.2 Account security responsibility

The User bears full responsibility for the safety of their credentials and all actions performed from their account.

The User is responsible for the security of API keys provided for integration with third-party services.

Transfer of account to third parties is prohibited.

Security Notifications: All account security-related notices, including unauthorized access attempts, password changes, or suspicious activity, will be sent to the user's registration email.

4. Subscription fees

4.1 Payment terms

Subscription payment is made through supported payment systems. The cost depends on the chosen tariff plan.

Subscription costs are indicated on the site and may be changed with 30 days' notice.

Subscription payments are payment for access to the software and its functionality and are not considered an investment, contribution, transfer of capital for management, or participation in a collective investment scheme.

Subscription may automatically renew if not canceled by the User before the end of the current period.

Payment Notifications: All payment-related notices, including payment confirmation, subscription expiration warnings, and payment deduction information, are sent to the user's registration email.

4.2 Refund policy

All payments are final. Refunds are made only in cases provided by applicable law.

Refunds for unused subscription periods are not provided.

5. Intellectual property

5.1 Ownership rights

All intellectual property rights to the Service, including software, algorithms, interfaces and documentation, belong to LuckyFinder.

All rights reserved

5.2 License Scope

The license is granted exclusively for using the Service in accordance with its functional purpose.

The User does not have the right to modify, reverse engineer, decompile or in any way change the software.

6. Confidentiality

6.1 Data protection

We take reasonable measures to protect Users' personal data in accordance with our Privacy Policy.

Electronic Notifications: The user's email address is used exclusively for sending official notices and is not transferred to third parties without explicit consent, except as required by UAE legislation.

Data encryption used

Data processing is carried out in accordance with UAE legislation.

6.2 Data usage

We collect and process data about Service usage to improve service quality and provide technical support.

Data used exclusively for service provision

More detailed information is set out in the Privacy Policy.

7. Limitation of liability

7.1 Disclaimer of liability

To the maximum extent permitted by law, LuckyFinder is not liable for any indirect, incidental or consequential damages arising in connection with the use of the Service.

The Service is provided "as is" without any warranties. We do not guarantee uninterrupted operation or accuracy of the provided data.

The Company does not guarantee uninterrupted Service operation and may carry out scheduled technical work.

Notification Responsibility: The user bears full responsibility for receiving and reviewing notices sent to their registration email. Failure to receive a notice does not release the user from obligations if the email was sent by the Service.

7.2 Risk Acknowledgment

Use of analytical tools involves risks. The User makes decisions independently and at their own risk.

The User understands that trading on financial and digital markets involves risks, including possible complete loss of funds.

All decisions made based on Service data are the exclusive responsibility of the User.

8. Termination

8.1 Termination rights

LuckyFinder reserves the right to suspend or terminate access to the Service in case of violation of the Agreement terms.

Termination Notice: The user is notified of subscription or account termination via registration email. The date of notice sending is considered the date of termination notification.

Access to the Service may be suspended in case of violation of the terms of this Agreement.

8.2 Effects of termination

After termination of the Agreement, access to the Service ceases, and the User must stop using it.

After subscription termination, User data may be stored in accordance with our Data Retention Policy.

9. Governing law

9.1 Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising from or in connection with this Agreement shall be resolved in the courts of Dubai, UAE.

9.2 Dispute resolution

The parties undertake to strive to settle any disputes in pre-trial order.

If pre-trial settlement is impossible, the dispute shall be referred to the Dubai arbitration court, UAE.

The official language for dispute resolution is English.

Dispute Notifications: All dispute resolution-related notices will be sent to the user's registration email. The email sending date is considered the date of notice receipt.

10. Miscellaneous

10.1 Agreement modifications

LuckyFinder may change the terms of the Agreement. Changes take effect after publication on the site.

Change Notification: The user is notified of any changes to these Terms of Service via registration email at least 14 days before the changes take effect. Sending the notice to the user's email is considered proper notification.

Continued use of the Service after changes means acceptance of new terms.

10.2 Severability

If any provision of the Agreement is found invalid, the remaining provisions shall remain in force.

10.3 Force majeure

Neither party shall be liable for failure to perform obligations caused by force majeure circumstances.

10.4 Entire agreement

This Agreement constitutes the complete agreement between the parties regarding the use of the Service.

Notification Method: The parties agree that email is a proper method for sending all notices required or permitted under this Agreement. A notice is deemed received at the time of sending to the user's registration email.

Contact information

For all questions related to this Agreement or using the Service, you can contact us through the following contact details:

Company name: LuckyFinder FZ-LLC

License number: DED-IT-123456

Email:: legal@luckyfinder.ae

Jurisdiction: Dubai, United Arab Emirates

Response consideration period: 10 business days: 10 business days

Communication Method: All official requests and notices from users are accepted at the email address above. Responses to requests are sent to the user's registration email.

Acceptance statement

By registering in or using the Service, you confirm that you have read, understood and unconditionally accept all terms of this Agreement.

By registering for the Service, I confirm that I have provided a valid email address for receiving notifications, undertake to regularly check incoming messages, and immediately notify the Service of any changes to contact information.

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